Challenge Insurance Online Client Portal for all of our commercial clients....
We have been busy developing a software system to improve our customer service levels to you. We get lots of calls and communications requesting duplicate copies of documents, receipts, invoices, policy schedules, policy wordings etc and sometimes there can be delays obtaining these duplicate copies from insurance companies. From now on you will have 24/7 access to all of your vital insurance documents via your new insurance client portal.
We've also taken it a few steps further by giving you access to relevant claim file and risk management file documentation in real-time. You will also be able to make contact with us on a 24/7 basis giving you the ability to address your insurance queries at a time that suits you best.
We hope that this added feature will give you a greater understanding of your insurance portfolio and provide you with a constant line of communication to us.
We will be sending you a note over the coming weeks with your unique user name and password and you will be ready to go! Its a very user friendly and secure application but we are on hand to help you with any queries about how to get around your portal.
Look forward to speaking with you soon.