The Challenge Healthcare Indemnity Team were pleased to recently host members of the CNA/Hardy claims team for a day at Brokers Ireland HQ in Merrion Square, Dublin 1. This was a very productive day which was led by Nicola Lyons (Head of Claims, CNA), Jessica Lewis (Claims Manager) and Victoria Miller (Technical Claims Specialist, CNA). The day included meetings with our current and prospective panel law firms with lengthy discussions which focussed on the current medical negligence and malpractice liability environment and the opportunities which exist to further improve our claims service delivery.